TERMS OF SALE
Art.1: Notice of cancellation
All cancellation received by telephone will be not taken into consideration.
Art.2: Cancellation – Lodging and Pitches
Cancellations received up to 14 days before the holiday starting day: the amount of the deposit will be refunded without fees.
Cancellations received from 14 to 7 days before arrival: the Camping Village will issue a voucher equal to the value of the paid amount, less € 100.00 for booking administration fee. The voucher will be valid until the year following the year of issue in any of Club del Sole Camping Villages. Please, note that the voucher will be issued only in those cases of proven occurrence of an unforeseeable event such as:
illness, injury, or death of the subscriber of the reservation or of one of the other members-previously named in the personal data form – upon presentation of a medical certificate
dismissal from work of the subscriber of the reservation – upon presentation of a copy of employer’s letter of dismissal.
Cancellations received from 7 to 0 days before arrival and no show: no refund will be made.
Art. 3: Delayed arrivals
In case of delayed arrivals, the total payment agreed upon at the moment of the reservation (as stated by the confiration letter) is due.
>In case of delayed arrivals notified within 14 days prior to the date of arrival and caused by such unforeseeable events as mentioned above (Art. 2.2), a special voucher for the unused days will be issued. Within 14 days from the arrival,no refund wil be made.
Art. 4: Early departures
In case of early departures no refund for the remaining nights is due.
In case of early departure due to illness or injury (upon presentation of a medical certificate), a voucher will be issued, equal to the amount of the remaining stay. The voucher will be valid until the year following the year of issue in any of Club del Sole Camping Villages.
Art. 5: Change date of stay – Easy Stay (Village and Camping)
Up to 14 days before the date of the beginning of the stay, it is possible to modify and/or move the dates of the holiday (based on availability), without penalties.